Joining us at CIC Data

CIC Data is a very unique and inclusive workplace where extremely bright talented individuals from all walks of society collaborate for building better trust and bringing best values to our fintech industry.

Our opening vacancies
Senior Account Manager - Full-time

Hanoi - HCM

Job Description:

- Manage a portfolio of assigned clients by engaging with clients to ensure products/services perform to expectation, recommend new products/services, and introduce complimentary products/services to other segments

- Contact and close new client prospect to generate sales revenue from new accounts

- Prepare response to clients such as legal documents, pricing negotiation, product roll-out, launch timeline, etc.

- Provide feedback to other divisions to enable better product/services development and provision to clients

- Seek out feedback from clients and provide input to internal product/service development to teams regarding clients’ desired financial solutions

- Lead the delivery of validated solutions while working with other important partners, stakeholders in the company and banking/FIs clients

- Manage and oversee project deployment to deliver on time and on-target

- Undertake project scoping, time management, planning and execution

- Manage day-to-day operational aspects of sales, relationship management and customer support

- Collaborate with internal and external cross-functional teams on projects and new businesses

- Facilitate and lead project meetings

- Prepare and gather project requirements and product backlogs for each deployment

- Analyze and prepare various reports relating to current projects, product developments and sales

Job Requirements:

- At least +5 years' commercial experience in the Banking industry

- Significant experience in the banking industry, especially with sound knowledge of risks

- Proven experience in implementing and managing Bank Risk Management strategy and activities

- Knowledge of financial products such as personal loans, loans products for retails and SME sectors

- Extensive practical know-how in finance and banking practice and theory

- Ability to resolve conflicts, manage crisises and solve problems, withstand pressure, work efficiently, set priorities and organize management time among numerous accounts needing urgent attention simultaneously, with initiative, creativity, resourcefulness, analytical ability, energy, and determination to execute and win.

- Ability to communicate well both orally and in writing, and to conduct meetings (often in hostile/confrontational circumstances and/or at very Senior Corporate / Bank levels) and focus on relevant issues

- Ability and willingness to exercise initiative, make decisions, exercise responsibility, and accept accountability for actions are taken / decisions made

- Understand risk policies, P&L specifically toward Product Development & Management, Legal and Technology aspects

- Experience in Risk, Digital Banking Product's development or business development for Retail Banking

Plus Points:

- Experience in working in Fintech

- Experience as Risk Officer/Product Owner/Project Manager in Bank

- Excellent spoken and written language skills (Vietnamese & English)

- Experience with data analytics platforms.

Product Owner - Full-time

Hanoi - HCM

Job Description:

- Own the Product Area End-to-End.

- Own the User Journey and KPIs associated with it

- Understand user needs via user research and usability studies

- Conduct User Experience testing case to champion the best and most impactful experience

- Combine usage data, market and user research, and industry best practices to understand the domain deeply and identify user problems and breakthrough opportunities

- Transform user problems into validated solutions leveraging all possible consumer touch points, such as our Website (Mobile apps later), Email and Push Notifications, Customer Experience and Operations, and other possible means

- Ruthlessly prioritize, drive stakeholder alignment, proactively manage risks & dependencies and plan for rapid & intentional experimentation

- Lead the delivery of validated solutions while working with other important partners, stakeholders in the company and banking/FIs clients

- Measure the results of changes introduced, decide and communicating on success or failure, identify key learnings and integrate them in overall user, product & feature understanding

- Manage and oversee project lifecycle of digital products to deliver on time and on-target

- Undertake project scoping, time management, planning and execution

- Manage day-to-day operational aspects of a project and scope

- Collaborate with internal and external cross-functional teams on projects and new businesses

- Facilitate and lead project meetings

- Prepare and gather project requirements and product backlogs

- Analyze and prepare various reports relating to current projects and product developments

Job Requirements:

- At least +3 years' commercial experience as a Product Owner / Business Analyst / Product Management with thorough knowledge of web technologies

- Strong knowledge and experience in good UX across mobile / tablet apps and websites.

- Ability to demonstrate experience in understanding what’s required to grow a digital audience

- Experience within a technology product development environment.

- Experience managing dependencies in a complex software environment

Plus Points:

- Experience in working in Bank industry

- Experience in direct to banking products with a strong understanding of consumer behavior in a B2C environment and user data collection.

- Excellent spoken and written language skills (Vietnamese & English)

- Experience in e-commerce field preferred

- Experience with Zendesk, Hubspot, software collaboration tools.

- Experience with data analytics platforms.

DevOps Engineer - Full-time

Hanoi

Job Description:

- Define and manage big-data infrastructure, bare-metal infrastructure in IaC, configuration, and deployment orchestration scripts.

- Scale-up our micro-service architecture.

- Build tools to automate operations.

- Build an efficient and reliable monitoring system.

Job Requirements:

- Good understanding of computer networking, Linux/Unix administration with shell scripting skills.

- Experience with big-data stack (Hadoop/Yarn, Spark, Kafka, etc.), with an understanding of how Hadoop/Spark works and being able to track errors and performance issues.

- Experience with Ansible/Terraform.

- Knowledge of performance, security, load balancing, and system troubleshooting.

- Strong knowledge and experience with Database administration, including routine maintenance and fail-over.

- Knowledge of monitoring and debugging apps in Hortonworks environment.

- Experience with Hashicorp Nomad, Consul, Vault.

- Experience with VPNs, OpenVPN.

- Experience with Iptables.

- Experience with ELK stack.

Software Engineer - Full-time

Hanoi - HCMC

Job Description:

- Design and build high performance, scalable and testable components

- Design and implement mission-critical, fault tolerance API services for our clients and partners

- Write unit, functional and end-to-end tests

- Write high-quality code (Golang) that communicates with upstream backend services via HTTP APIs, gRPC

- Identify and resolve performance and scalability issues

- Participate in code review

Job Requirements:

- Experience in at-least one language: Golang or Java or Python or C++ …

- Solid computer science fundamentals with good knowledge of algorithms, data structure is a plus point

- Experience with SQL and relational databases.

- Experience of working with microservices

- Experience of message broker tools, web services, AWS is a plus

Data Scientist - Full-time

Hanoi - HCM

Job Description:

- Work collaboratively with a core team, participate in architecture and design reviews for projects that require complex technical solutions.

- Designing, developing and maintaining ETL data pipelines for petabyte-scale streaming data.

- Constantly monitoring, identifying data anomalies that could affect performance in production.

- Enhancing data collection to integrate information that is relevant to products.

- Doing analysis, explore and visualize data to gain an understanding of it, presenting insight of data in a clear manner.

Job Requirements:

- Bachelor's degree or higher in Computer Science, IT, Software Engineer, Software Development.

- Knowledge of Relational and NoSQL databases such as MongoDB, ElasticSearch, Postgres, experience in data mining (SQL, ETL, data warehouse, etc.) and using databases in a business environment with large-scale, complex datasets.

- Hands on experience with Hadoop and Big Data related technologies such as Map Reduce, Spark, Hive, HBase, Kafka, experience with data pipeline and workflow management tools: Luigi, Airflow.

- Great communication skills, strong problem-solving capabilities and a desire to learn

- Strong debugging, analytical and problem solving abilities, excellent team player with the ability to maintain strong internal and external relationships.

Data Analyst - Full-time

Hanoi - HCM

Job Description:

- Operationalize data processes - provide the team with ad-hoc analysis, automated dashboards, and self-service reporting tools so that everyone gets a good sense of the state of the business

- Establish analytical framework for your team: partner across stakeholders to define measurement approach, quantify and evaluate success, and develop KPIs and guide tracking efforts for ongoing measurement and reporting

- Tackle complex and ambiguous analytic projects: resolve ambiguity as much as possible in all stages, comfortably flex among various tools to answer complicated questions, and accurately identify the trade-offs between speed and quality and apply or route work as necessary

- Efficiently prioritize and execute what’s important: prioritize for both speed and impact, and aggressively optimize for return by focusing on work output that scales well and is reusable

- Maintain a culture of high quality output and exceptional customer service: effectively communicate at all levels, ensure that work gets done well and on time, respond effectively to unexpected obstacles and reallocate resources as necessary

- Serve as a key member of the Content team focused on helping to evaluate strategic opportunities; evaluate new adjacent businesses and categories that the content team can explore

Job Requirements:

- Experience writing complex SQL on large scale data systems

- Proven track record of using data to generate insight and drive business results

- Fluency in data analysis and communication around data, including time series analysis, experimentation, data visualization, and defining KPI strategy for your business

- Experience developing dashboards with tools such as Tableau, …

- Technical background and programming experience–especially R or Python

- Strong written and verbal communication skills

- Sound business judgment; strategic and analytical capabilities

- Ability to prioritize and multitask; ability to adapt to a fast moving environment

- Excellent team player with ability to maintain strong internal and external relationships

Please send your CV with subject: "[Position] - CIC Data Job Application" to our contact email address: contact@cicdata.vn